Terms of service

By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. Acceptance of Terms

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

Our back support belts are designed to provide support and comfort. They are not intended to diagnose, treat, cure, or prevent any medical condition. Always consult a qualified healthcare professional if you have ongoing back pain or a medical condition.

3. Orders

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including:

  • Product unavailability.
  • Pricing or listing errors.
  • Suspected fraud or unauthorized transactions.
  • Incorrect customer information.

If your order is canceled after payment has been received, you will receive a full refund.

4. Pricing and Payments

All prices displayed on our website are listed in the applicable local currency unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

5. Shipping

Shipping times are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, holidays, or other unforeseen circumstances.

Please ensure your shipping information is accurate. We are not responsible for delays or failed deliveries resulting from incorrect customer-provided information.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. By placing an order, you agree to the terms outlined in that policy.

7. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and designs, is the property of AlignMate and may not be copied, reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, AlignMate shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with the security or functionality of the website.
  • Submit false, misleading, or fraudulent information.
  • Copy or misuse any content from our website.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon being posted on our website.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact our customer support team. We will be happy to assist you.